THE JEWELLERY ROOM
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About us
Welcome to SG Ongpin Jewelry, the premier destination for the most affordable jewelry in Ongpin. Our mission is to make beautiful, high-quality jewelry accessible to everyone without breaking the bank. We offer an extensive collection of stunning pieces that cater to all styles and occasions.
Learn more about us
Contact us
FAQs
Returns & Refund
Privacy Policy
Terms & Conditions
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Contact #:
Address:
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Order:
Delivery timeline:
🚚Manila - 1-3 Days
🚚Luzon - 2-5 Days
🚚Visayas - 5-7 Days
🚚Mindanao - 5-10 Days
Ongpin Gold Saudi Branch understands the importance and sensitivity of your personal data, hence, we are committed to protect your personal data and sensitive information. Our Privacy Policy ensures that all appropriate standards for personal data privacy and protection are compliant with Republic Act No. 10173 or the Data Privacy Act of 2012 (“DPA”) and its Implementing Rules and Regulations. This policy embodies how we may collect, use and disclose your personal data or sensitive information as well as your rights as owners of this personal data. The entire BMG work force and other affiliated health care providers including organizations controlled, owned and affiliated with BMG are committed to follow this Privacy Policy.
Privacy Policy
Contact us
We’re here to assist you with all your jewelry needs. Whether you have questions about our products, need help with an order, or just want to say hello, feel free to get in touch during our working hours. We look forward to hearing from you!
Phone: 0929-984-9599
Email: infosgongpin062.com
Alternative Email: sgongpin062@gmail.com
Working Hours: Monday to Saturday, 9:00 AM to 5:00 PM
FAQs
1. What types of jewelry do you offer? We offer a wide range of jewelry including gold, diamonds, and precious gemstones. Our collection features rings, necklaces, bracelets, earrings, and more.
2. Are your jewelry pieces authentic? Yes, all our jewelry pieces are crafted from genuine materials sourced from reputable suppliers. We ensure that every item meets our high standards of quality and authenticity.
3. Do you offer custom jewelry design? Yes, we do! If you have a specific design in mind, our skilled artisans can create custom pieces tailored to your preferences. Contact us to discuss your ideas.
4. What is your pricing like? We pride ourselves on offering the most affordable jewelry in Ongpin. Our goal is to provide exceptional value without compromising on quality.
5. How can I place an order? You can visit our webstore https://www.sgongpin.store or contact us via fb page, phone or email to place an order. We are happy to assist you with your purchase.
6. What are your working hours? We are open Monday to Saturday, from 9:00 AM to 5:00 PM.
7. Do you offer jewelry repair services? Yes, we offer repair services for our jewelry pieces. Bring in your item, and our expert jewelers will take care of it.
8. Can I return or exchange a purchased item? Yes, we have a return and exchange policy. Please refer to our return policy for more details or contact us directly for assistance.
9. How can I contact you? You can reach us at 0929-984-9599 or via email at infosgongpin062.com and sgongpin062@gmail.com during our working hours.
10. Do you offer gift wrapping services? Yes, we offer complimentary gift wrapping for all purchases. Let us know if you need your item gift-wrapped.
Return and Refund Policy
At SG Ongpin Jewelry Shop, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely happy with your purchase, we are here to help.
Eligibility for Returns:
Items must be returned within 30 days from the date of purchase.
The item must be unused, in its original condition, and with the original packaging and tags attached.
Proof of purchase (receipt or order confirmation) must be presented.
Non-Returnable Items:
Custom or personalized jewelry
Items marked as final sale
Damaged items due to misuse or neglect
Return Process:
Contact Us: Notify us of your intent to return by calling 0929-984-9599 or emailing infosgongpin062.com or sgongpin062@gmail.com. Provide your order details and reason for return.
Return Authorization: We will provide you with a Return Authorization Number (RAN) and instructions on how to proceed with the return.
Shipping: Ship the item back to us using a trackable shipping service. We are not responsible for items lost in transit.
Inspection: Once we receive the item, we will inspect it to ensure it meets the return eligibility criteria.
Refund: If approved, we will process your refund to the original method of payment. Please allow 5-10 business days for the refund to appear in your account.
Exchanges:
If you wish to exchange an item, please contact us to arrange the exchange process. Items must be in their original condition and eligible for return as per the criteria above.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at 0929-984-9599 or email infosgongpin062.com or sgongpin062@gmail.com. We will arrange for a replacement or refund.
Contact Us: For any questions or concerns regarding returns and refunds, please contact us at 0929-984-9599 or email infosgongpin062.com or sgongpin062@gmail.com.
Thank you for shopping with SG Ongpin Jewelry Shop. We value your business and aim to provide the best possible service.
Privacy Policy
SG Ongpin Jewelry Shop is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our shop or interact with us, both online and offline.
1. Information We Collect:
Personal Information: We may collect personal information such as your name, contact details (phone number and email address), and payment information when you make a purchase or contact us.
Transaction Information: Details about the products you purchase, including order history and preferences.
Usage Data: Information about how you use our services, such as browsing history and interactions with our website or staff.
2. How We Use Your Information:
To process and fulfill your orders.
To communicate with you regarding your purchases, inquiries, and customer service requests.
To send you promotional materials and updates, if you have opted to receive them.
To improve our products and services based on your feedback and preferences.
To comply with legal obligations and protect our rights.
3. Sharing Your Information:
We do not sell, rent, or trade your personal information to third parties.
We may share your information with service providers who assist us with our business operations (e.g., payment processing, delivery services), under strict confidentiality agreements.
We may disclose your information if required by law or in response to legal requests.
4. Hosting and Data Security:
Our website is hosted by Webcake, which provides us with the online platform to offer our products and services. Webcake implements appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights:
You have the right to access, correct, or delete your personal information.
You can opt-out of receiving promotional communications from us at any time by contacting us.
6. Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Phone: 0929-984-9599
Email: infosgongpin062.com or sgongpin062@gmail.com
7. Changes to This Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
Terms and Conditions
Welcome to SG Ongpin Jewelry Shop. These terms and conditions outline the rules and regulations for the use of our website, www.sgongpin.store, and our services. By accessing or using our website, you agree to be bound by these terms and conditions. If you disagree with any part of the terms, please do not use our services.
1. Definitions:
"Company," "we," "us," "our" refers to SG Ongpin Jewelry Shop.
"Customer," "you," "your" refers to the person using our services.
2. Use of Our Services:
By accessing our website and making a purchase, you warrant that you are at least 18 years old or have parental/guardian consent.
You agree to use our services for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our services.
3. Orders and Payment:
All orders are subject to availability and confirmation of the order price.
We accept various payment methods, including credit/debit cards, online payments, and cash on delivery (COD). Payment details must be provided at the time of order placement or upon delivery for COD.
4. Pricing and Availability:
While we strive to ensure that all details, descriptions, and prices are accurate, errors may occur. If we discover an error in the price of any item you have ordered, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or canceling it.
5. Delivery:
Delivery times may vary based on location and product availability. We will provide estimated delivery dates, but we do not guarantee delivery on a specific date.
We are not responsible for any delays caused by third-party courier services.
6. Returns and Refunds:
Please refer to our Return and Refund Policy for details on how to return an item and eligibility criteria.
7. Privacy:
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Intellectual Property:
All content, including images, text, and designs on our website and in our shop, is the property of SG Ongpin Jewelry Shop and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.
9. Limitation of Liability:
SG Ongpin Jewelry Shop will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services.
10. Changes to Terms and Conditions:
We reserve the right to update these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review these terms periodically.
11. Contact Information:
For any questions or concerns about these terms and conditions, please contact us at:
Phone: 0929-984-9599
Email: infosgongpin062.com or sgongpin062@gmail.com